TranslateCustomer Support
We're here to help with your CLARIAS account
Customer Support & Grievance Contact
support@clarias.inThis email also serves as the Grievance Officer contact under applicable Indian laws.
Response Time
Auto-acknowledgement: Immediate
Human review & resolution: 24–72 business hours
Typical response time: 24–48 business hours.
What We Can Help With
Support Covers:
- Account access issues
- Billing and subscription queries
- Technical issues
- Data protection requests
Not Covered:
- Exam strategy discussions
- Personal mentoring
- Rank prediction explanations
For exam preparation guidance, please use the Clarity AI assistant within the app.
Data & Account Deletion
Under the Digital Personal Data Protection Act, 2023, you have the right to request deletion of your personal data and account.
To request data deletion:
- 1. Go to Account Settings and click "Delete My Account"
- 2. Or email support@clarias.in with your request
We will process your request as per applicable data protection laws.
Legal Documents
CLARIAS provides AI-based educational assistance. It does not guarantee selection, rank, marks, or exam results.
